1stPayPOS Support

Portal Reports

Access Reporting Features

Our 1stPayPOS system gives the ability to run many different kinds of reports to keep track of sales for your business. The kind of information you want would determine the kind of report you'd want to run. To access reporting features:

  1. Log in to your 1stPayPOS portal, either by:
    • Using the 'Go To Portal' link via the button on the 1stPayPOS App menu
    • Logging in from the web on a PC or Mac at this site.
  2. When you are in the portal, click on the 'Reports' icon at the top to access the reporting features.
  3. Select the type of report you would like to create from the left navigation.
  4. Select the report you'd like to run, set a date range if applicable, and click Create Report. Details on the various reports can be found below.

Reports in the 1stPayPOS iPad POS Portal are broken down into 5 major categories:

  • Sales Reports
  • Payment Reports
  • Merchant Reports
  • Inventory Reports
  • Restaurant Reports (for Restaurant Mode only)

Sales Reports

Sales Summary

The sales summary report will give a breakdown of gross taxable and non-taxable sales. It will also provide total net sales, total net tendered and breakdown of sales by payment type.

Sales Summary

Sales Detail

Sales detail reports will give a better breakdown of what has been sold and when. Sales detail reports have the following columns:

  • Employee: which user performed the sale
  • Sale Date: when the sale was completed
  • Order ID: Order ID for the sale
  • Sales: profit for the sale
  • Discount: amount discounted from the sale
  • Loyalty: amount redeemed in Loyalty Rewards
  • Tax: tax amount for the sale
  • Tip: tip amount for the sale, if the employee was tipped
  • Net Tendered: Tender distributed to the customer, if they needed change
  • Payment Type: how the order was paid for
  • Memo: if there was a memo entered for the order, it will show here
Sales Detail

Sales by Hour

A Sales by Hour Report in the date range selected will give you the average sales amount, net sales for that time frame and what percentage of total net sales were from this time frame. This would be useful for determining what hours of operation are busiest (or least busy) and generate the most (or least) sales.

Sales By Hour

Items Sold Details

An Items Sold Details Report will give the following sale information:

  • Sale Date
  • Employee
  • Order ID
  • Price
  • Discount
  • Amount Redeemed in Loyalty Rewards
  • Cost

It will also give some information about the items in specified sales:

  • SKU
  • Quantity
  • Margin Markup (based on cost vs price)
  • Item Name
  • Item Desc
  • Single Choice Options (if item has any available)
  • Add-on Options (if item has any available)
  • No Options (if item has any available)
Items Sold Detail

Items Sold Summary

An Items Sold Summary report will give a breakdown of sales stats per item of inventory. Noteworthy information in these reports would be "% Items Sold", "% Sales", and "% Revenue" which would give an idea how popular an item is for customers of your business.

Items Sold Summary

There is also the option to do a report of "Items Sold by Employee" and "Items Sold by Category", which instead of breaking down this information by item, these reports would break down information by employees doing sales or by categories in the inventory. This would be helpful to see if there are particular groups of items that are popular/unpopular, or which employees are making the most sales.

Items Sold by Employee Summary

If you choose an "Items Sold by Category" report, all items with no category and/or Misc. Sales will be accounted for under "No Category".

Items Sold by Category Summary

Payment Reports

Payment Summary

A Payment summary report gives an 'at-a-glance' look at what types of payment make up sales for the date range specified. The pie chart only displays payment options that were used in the date range that was set for the report; if a payment type wasn't used, it will not be present.

Payment Summary Report

Payment Detail

A Payment detail report will give a breakdown, order by order, of what kind of payment type was made for that order. It will also display any memos for the order (either when placing the order or making the payment) if they are present.

Payment Detail Report

Merchant Reports

Sales Tax

A sales tax report can be run on the tax rates that are currently added in the portal. It will report the dollar amount of all the sales that have been able to be taxed, and the actual dollar amount of sales tax that has been collected to-date.

Sales Tax Report


A refund report can be ran to see how many refunds have been issued in the date range selected. The report will specify when the refund was issued, which employee (user account) issued the refund, what order the refund was issued for, and details about the payment type of the refund (which would be the same as the original order). Refund date/time is displayed for refunds issued 2/01/2015 and later. The employee that issued the refund is displayed for refunds issued 2/01/2015 and later.

Refund Report


A discount report would give a breakdown of the orders in the date range selected to show which ones had discounts applied. The report will display which employee placed the order, the order ID, and which of the available discounts were applied.

Discounts Report


Z-Reports are the most crucial of the available merchant reports. When an employee is ending their shift, or a business is ending their day, they must run a z-report so that they have a record of what they are closing with. After selecting a date range, you will be prompted to select a zreport based on the iPads used on the account, and by employee. Z-reports will give a breakdown of payment methods, card types used, actions performed by the employee ("Cashier" in the report), tips the employee accumulated, and taxes collected for the window of time the employee was logged in. To read more about Z-Reports in the app, see here.

Portal Z Report

Inventory Reports

Inventory Summary

An inventory summary report breaks down inventory in the portal by:

  • Total number of items
  • Which items are assigned to a category
  • Which items are not assigned to a category
  • Items that are enabled in the portal
  • Items that have been disabled in the portal

This report does not require a date range.

Inventory Summary

Inventory Detail

An inventory detail report will give a more thorough breakdown of the inventory in the portal. It will report the information about the settings on the items. Noteworthy in this report are "Value of Inventory at Cost" and "Value of Inventory at Retail" which would be a good way to quickly determine how much your items on hand are worth.

Inventory Detail

Categories Detail

A Categories Detail report is a good way to quickly determine how items are distributed between your categories set in the 1stPayPOS Portal. If not all items are enabled in inventory, this report would also be useful to determine where enabled and disabled items are located within categories.

Category Detail

Restaurant Reports

NOTE: Restaurant Reports are only available to MIDs that that have Restaurant set as their Industry Type.

Sales Summary by Category

The Sales Summary by Category report displays how many items in each category were sold for a given date range, broken down by each 1stPayPOS user. This helps determine which servers are selling more or less of particular categories. It also provides discounts, returns, net sales, gratuity, tax, and total net information for that user or server.

Sales Summary by Category

Server Report

The server report displays the following for each server/user in the given date range:

  • Net Sales
  • Net Sales
  • Tickets
  • Average Ticket
  • Guest Count
  • Average Sale Per Guest
  • Credit Card Tips Adjusted
  • Cash Tips Adjusted
  • All Tips
  • All Tips %
Server Report

Article by Patrick P.